Lifecycle Messaging: Email, Post-Purchase, and Retention
Introduce your sustainability commitments, the choices you are still improving, and how subscribers can influence priorities. Offer a quick survey that helps tailor future tips. Invite replies with the single biggest question every new green buyer asks, then address it in your next send.
Lifecycle Messaging: Email, Post-Purchase, and Retention
Send care guides, repair videos, and reminders to refill rather than replace. Celebrate milestones like six months of steady use. Encourage customers to share repair success stories and tag your brand so you can feature practical wins that inspire others to extend product life.